Who should see a doctor who specializes in Internal Medicine?
Is Dr. Kedainis currently accepting new patients?
I am a new patient. What should I bring for my first visit?
If I am a new patient, do you need my old medical records?
What kind of information should I bring with me to my first visit?
If I am in the hospital, will a house doctor be assigned to my case?
My insurance provider requires a co-pay. What forms of payment do you accept and when should I pay my copay amount?
Who submits the forms to the insurance company?
When should I arrive for my appointment?
How do I find your office?
What are your office hours?
What if I have a medical emergency or need emergency prescription refill?
What if I need to cancel an appointment?
If I am very ill, can I get an appointment more quickly?
Should I bring my medications with me when I come?
What if I need laboratory work done or radiological testing?

Who should see a doctor who specializes in Internal Medicine?
We take care of patients ages 18 and older. We have experience treating a variety of different, complex medical conditions, syndromes and disorders. Dr. Kedainis has access to ALL medical and surgical sub-specialists. If your case requires the expertise of a sub-specialist, Dr. Kedainis will promptly refer you to the appropriate specialist.

Is Dr. Kedainis currently accepting new patients?
Yes

I am a new patient. What should I bring for my first visit?
Print the new patient form from our Web site. When you answer the questions on this form, you will gather all the information necessary.

If I am a new patient, do you need my old medical records?
It is helpful if you can obtain your old medical records before your office visit. This will provide Dr. Kedainis with more detailed history and medical information and prevent the duplication of ordering tests that were recently completed.

What kind of information should I bring with me to my first visit?
Please bring your insurance cards, driver’s license and any pertinent medical records or information. We encourage you to review the medical questionnaire and forms that are available on our Web site’s Patient Forms page. That way you can create the list of the medical problems before you get to our office. This gives you more time to think and not forget the important questions you want to ask your physician.

If I am in the hospital, will a house doctor be assigned to my case?
Not unless you would be hospitalized at the hospital where Dr. Kedainis does not hold admitting privileges. Usually, Dr. Kedainis will personally follow your case from the moment you’re admitted until you are discharged. When consultation with a medical specialist is needed, Dr. Kedainis will bring one in to ensure you get the best care possible.

My insurance provider requires a co-pay. What forms of payment do you accept and when should I pay my co-pay amount?
We accept cash, check, Mastercard, Visa and American Express. Your co-pay amount is due at the time of your visit.

Who submits the forms to the insurance company?
Our office staff will handle the paperwork required by the insurance company.

When should I arrive for my appointment?
You should arrive 15 minutes before your scheduled appointment time.

How do I find your office?
Our office is located at 

Lockport Crossings Outpatient Center
1206 East 9th (159th) Street Suite 210
Lockport IL 60441
Office tel. (815) 834 8777
Office fax (815) 878 1302

You can get a map and directions on the How To Find Us page of this Web site.

What are your office hours?
Our office is opened Monday-Friday. Evening hours on Tuesdays and Thursdays are available. Please, call for an appointment.

What if I have a medical emergency or need emergency prescription refill?
A doctor is always available 24 hours a day, 7 days a week. Dr. Kedainis and his associates are available around the clock Monday-Friday and on some weekends. If Dr. Kedainis is unavailable, he would be covered by one of his colleagues, all of them Board Certified in Internal Medicine Doctors. If you call after office hours, you will be connected to our answering service and the physician on call will be notified ASAP to contact you.

What if I need to cancel an appointment?
Appointments should be cancelled 24 hours prior to the scheduled time.

If I am very ill, can I get an appointment more quickly?
Urgent appointments for acute medical conditions are available the same day or the next day at the latest.

Should I bring my medications with me when I come?
Yes, bring all the medications you are currently taking every time you come for an office visit.

What if I need laboratory work done or radiological testing?
Radiology and Cardiac diagnostics is conveniently located on the First floor of Lockport Crossings Outpatient Center. We are expecting the branch of one of the nationally acclaimed laboratories to open in the First half of 2010. For more details or specific test referrals, please, call our clinic.
 

Lockport Crossings Outpatient Center
1206 East 9th (159th) Street Suite 210
Lockport IL 60441
Office tel. (815) 834 8777
Office fax (815) 834 1302